PHOL-LABS is now established as a LLC in Budapest, Hungary.
LEGAL NOTICE – Terms and Conditions regarding the website www.PHOL-LABS.com, owned by Fedor Zagumennov PHOL-LABS Korlátolt Felelősségű Társaság (1095 Budapest, Mester utca 29-31. B. lház. 2. em. 3. door; tax number: 32683855-2-43).
Using this WEBSITE implies acceptance of the TERMS AND CONDITIONS outlined in this Legal Notice. If you disagree with any of them, please cease use immediately.
PRIVACY AND DATA CONFIDENTIALITY POLICY
Please review our Privacy Policy for detailed information on the terms and conditions regarding the protection of data stored on PHOL-LABS LLC.
GENERAL TERMS OF SALE
Please review our General Terms of Sale for detailed information on the terms and conditions regarding the purchase and contracting of products and services on PHOL-LABS LLC.
PHOL-LABS LLC reserves the right to modify these TERMS AND CONDITIONS by updating this Legal Notice. We recommend that you review them periodically in case of changes. Any modifications to this Legal Notice will take effect immediately upon incorporation.
For questions about this Legal Notice, please contact us.
PRIVACY POLICY / DATA CONFIDENTIALITY AND GENERAL TERMS OF SALE
1. Scope of Contract
These General Terms and Conditions apply to the sale of all products by PHOL-LABS LLC, made by phone, email, or through its online store to professionals, companies, consumers, users, or any other final recipient eligible for deliveries within and outside of Hungary, as specified in Clause 4 (international sales). Using PHOL-LABS LLC’s store services presumes, in all cases, agreement with these General Terms and Conditions. If a customer creates an account or makes a purchase, these terms are automatically accepted.
2. Prices, Payment Methods, Deliveries, Availability, and Product Returns
2.1 Prices
Prices displayed beside each product are expressed in Euros and include VAT where applicable. For EU-based businesses and customers outside the EU, VAT will not be applied. Shipping costs, calculated based on the order, are visible in the shopping cart. PHOL-LABS LLC reserves the right to change prices at any time without notice.
2.2 Payment Methods
Purchases can be paid by bank transfer to the accounts provided. PayPal is also accepted for secure and direct payments. PHOL-LABS LLC may verify information for security reasons, and reserves the right to decline a transaction if discrepancies are detected.
2.3 Shipping
PHOL-LABS LLC ships using international mail from Hungary or Slovenia (Hungarian Post or Posta Slovenia). Shipments are handled according to the selected country, with both standard and priority shipping options. For orders under €15, low-cost shipping is available for lightweight items, such as magazines or low-cost goods, with tracking not always guaranteed. Please contact us if you want to negotiate the bulk order shipping price.
2.4 Returns
If unsatisfied with a product, customers have 14 days to return it, starting from the day they received it.
2.5 Warranty and Claims
Product warranties are provided by the manufacturer, if product is not sold as DIY or as parts. For consumables, the warranty period depends on the manufacturer of devices. Defective products will be repaired or replaced under warranty period.
3. Personal Data Protection
In compliance with data protection regulations, personal data provided will be added to PHOL-LABS LLC’s automated files for processing. Customers may exercise rights to access, rectify, or cancel their data at any time by contacting PHOL-LABS LLC at 1095 Budapest, Mester utca 29-31, B. lház. 2. em. 3. door, or via email at admin@phol-labs.com.
4. International Sales
Shipping costs for orders outside Hungary will depend on the weight and volume of the items, confirmed to the customer before finalizing the order. International orders are subject to taxes for EU residents unless a valid VAT number is provided. Non-EU purchases and certain regions are exempt from VAT. Any customs fees are the customer’s responsibility.
5. Retention of Title
5.1 Title to goods remains with the customer until the total price has been paid.
5.2 Any disputes will be settled in the courts of Budapest, Hungary, with the buyer waiving any other jurisdiction.
VAT Notice
IMPORTANT INFORMATION REGARDING VAT TAXES IN EU COUNTRIES
Since July 1st, 2021, in line with new EU regulations, e-commerce companies within the EU, such as PHOL-LABS LLC, must charge the VAT rate established in the customer’s destination country (if it is an EU member). This regulation does not apply to non-EU countries.
Therefore, from July 1st, 2021, if you order from an EU country, the VAT applied will no longer be based on the origin country but on the VAT rate of your country.
Our website will attempt to identify your country without requiring login by using your public IP information to display the correct VAT values. However, this is not 100% accurate. Please log in and add your personal address to ensure you see the correct prices. When placing an order, the VAT applicable in your country is included (if necessary), with no further actions required.
More information about the new VAT regulations for EU members is available here.
Here is a list of current VAT rates for EU member countries:
- Standard VAT rates for EU countries
- Reduced VAT rates for EU countries (books & magazines)
| Country | Standard VAT | Reduced VAT |
|---|---|---|
| Germany (DE) | 19% | 7% |
| Austria (AT) | 20% | 10% |
| Belgium (BE) | 21% | 6% |
| Bulgaria (BG) | 20% | 20% |
| Cyprus (CY) | 19% | 5% |
| Denmark (DK) | 25% | 25% |
| Slovakia (SK) | 20% | 10% |
| Slovenia (SI) | 22% | 9.5% |
| Spain (ES) | 21% | 4% |
| Estonia (EE) | 20% | 9% |
| Finland (FI) | 24% | 10% |
| France (FR) | 20% | 5.5% |
| Greece (GR) | 24% | 6% |
| Hungary (HU) | 27% | 5% |
| Ireland (IE) | 23% | 0% |
| Italy (IT) | 22% | 4% |
| Latvia (LV) | 21% | 12% |
| Lithuania (LT) | 21% | 9% |
| Luxembourg (LU) | 17% | 3% |
| Malta (MT) | 18% | 5% |
| Netherlands (NL) | 21% | 9% |
| Poland (PL) | 23% | 5% |
| Portugal (PT) | 23% | 6% |
| Czech Republic (CZ) | 21% | 10% |
| Romania (RO) | 19% | 5% |
| Sweden (SE) | 25% | 5% |
| Croatia (HR) | 25% | 5% |
